Loan Rejection On Country of Work

I have been a customer of yours for more than 4 yrs. I have never missed a payment. Got a very good credit report. I receive mails daily saying thank you for managing your payments on time. Today I called your call centre to apply for an R33000 loan. Only to be told I can not do so as I WORK out of the country. I have 2 homes in South Africa, I have credit cards, I own cars, I have pension funds, policies, garden service, alarm contracts etc in South Africa. I PAY THEM ALL ON TIME. If I was WORKING in South Africa, believe me, I would not be able to pay my bills. I earn pounds, a massive salary in the UK, and I get turned down irrespective how I have been paying my previous loan with DirectAxis!! You have just lost a very good customer today. I will go elsewhere for the loan. Plenty of businesses requiring good honest customers.