LM
Lizelle M
1 reviews | Active since Oct 2011
09 Feb 2016, 10:46
Loan paid off early - but still being billed
I settled my account 18 November 2015.<br> Each month I am being debited R49 for insurance.<br> I have emailed but no response.<br> Please advise how you are going to fix this?
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DirectAxis's replyOfficial
09 Feb 2016, 10:48Hello Lizmc,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply09 Feb 2016, 10:48
Official
Hello Lizmc,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team