sF
sindi F

1 reviews | Active since Jul 2012

17 Oct 2015, 16:03

LOAN OFFERS

I have been receiving numerous offers for personal loan. I changed my address and informed the call center that they must stop posting these correspondences as I am no longer using the address. Despite all this, they are still sending me these offers with cards and this is really making me upset. I subsequently sent them an email and they have not responded to me till now. Kindly sort this thing out as soon as possible.

0
Replies (1)
DirectAxis
DirectAxis's reply17 Oct 2015, 17:49
Official
Hello masindi12345,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team

Best regards,