MM
Mpopi M

1 reviews | Active since Jan 2016

08 Jan 2016, 09:21

Loan approved but funds unavailable for 2 weeks

I app**** for a loan sms was send on 23 December 2015 to say loan approved.after that nothing happened to funds or call to say how much I was approved for. I have spentmore than R150 on airtime to find out what's still outstanding they always promise to call back and they've not done so till todate

0
Replies (1)
DirectAxis
DirectAxis's reply08 Jan 2016, 10:31
Official
Hello Leratolaphoka,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
Direct Axis Customer Relationship Management Team