SZ
S'buko Zuma

1 reviews | Active since May 2020

02 Aug 2022, 15:24

LOAN APPLICATION

App**** for a loan last week thursday and was advised id be contacted monday morning regarding its status. I called 5 times yesterday nobody could assist, ive called 3 times today still nothing. I advised that my application was urgent and was told they understand… STILL NO FEEDBACK. I am not. First nor second time applier I've taken and settled owings before their loan period was reached. Direct axis calls me literally everyday offering loans, now that I actually want one they are dragging their feet. So not what i expected, super annoyed

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Replies (1)
DirectAxis
DirectAxis's reply02 Aug 2022, 16:08
Official
 Hello S’buko  Thanks for reaching out to us.  Please accept our sincerest apologies for the delays and inconvenience caused in trying to complete your application.  We have escalated the matter to our applications support team and a consultant will be in contact with you.  Team DirectAxis