LOAN APPLICATION

TWO DAYS AGO I PHONED TO MAKE A SMALL LOAN. WENT THROUGH THE WHOLE QUESTION<br> SECTION. EMAILED THEM THE PAPERS THEY REQUESTED. THEY KEEP SENDING SMS- YOUR<br> APPLICATION IS APPROVED- TO FINALIZE PHONE A CERTAIN. PHONE THEM. DIFFERENT STORIES.<br> WE WILL ESCALATE./ WE WILL PROCESS. - PHONED 24H LATER AGAIN. AGENT CAN NOT FIND MY<br> DOCS I SEND. FINDS IT. SOMETHING ABOUT NOT BEING PROCESSED. WILL COME BACK TO ME. ASKS ME THE SAME QUESTIONS AS WHEN I APP****!! <br> SENDS ME THE SAME COMPUTERISED SMS WHICH ASKS FOR DOCS!! NOW 48 HOURS LATER<br> STILL NOTHING. HAVE I GOT THE LOAN OR NOT.? THE ONE HAND DOES NOT KNOW WHAT THE<br> OTHER IS DOING. ARE THE AGENTS NOT SUPPOSE TO SEE ALL THE CALLS MADE. IF A REF NO<br> FOR THE APPLICATION WAS GIVEN FROM THE START IF WOULD HAVE BEEN LESS OF A HASSLE.<br> 2 SMILEY FACES ON A WHOLE PAGE OF COMPLAINTS SAYS IT ALL