TV
Tanya V
1 reviews | Active since Jun 2012
29 Jul 2015, 13:23
Life cover not authorised
A monthly credit life insurance is included in the monthly payment, I received a call from DA to sell me this and I informed the lady that I was not interested. I sent an e-mail to the customer care services numerous times to inform them that I did not authorise the policy. Each time I received a response that I will be called in 24 Hours and have not received any response yet.
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DirectAxis's replyOfficial
29 Jul 2015, 13:26Hello tanyajohan,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply29 Jul 2015, 13:26
Official
Hello tanyajohan,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.
Kind regards,
Direct Axis Customer Relationship Management Team