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Victor E
1 reviews | Active since Oct 2014
25 Feb 2022, 17:52
Lending offer with no idea about credit vetting
Biggest bunch of clueless, *********** idiots. 1) Phone me to offer me a loan 2) Ask me to hold on then cut me off 3) Take down my contact details but just don't bother to call back 4) Has no idea how to do credit assessment THE MOST FRUSTRATING BUNCH TO DEAL WITH!
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Victor E's updateReviewer Update
25 Feb 2022, 17:57Maxine; Zandile Mhleza; Sinazo Mangali are a disgrace to Direct Axis
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Victor E's update25 Feb 2022, 17:57
Reviewer Update
Maxine; Zandile Mhleza; Sinazo Mangali are a disgrace to Direct Axis
DirectAxis's replyOfficial
28 Feb 2022, 10:28Hello Victor, Thank you for getting in touch with us. We want to apologise for the experience you’ve had. It’s not our usual standard of service and we understand how frustrating this must be. We are sorry that you’ve had to spend so much time on this. We've escalated your query to our Customer Relationship Management Team and a consultant will be in touch with you. Team DirectAxis
DirectAxis's reply28 Feb 2022, 10:28
Official
Hello Victor, Thank you for getting in touch with us. We want to apologise for the experience you’ve had. It’s not our usual standard of service and we understand how frustrating this must be. We are sorry that you’ve had to spend so much time on this. We've escalated your query to our Customer Relationship Management Team and a consultant will be in touch with you. Team DirectAxis