1 reviews | Active since Jan 2015

14 Mar 2017, 08:49

Keep receiving postal mail for Direct Axis customer with my address

<p>Month after month after month, I keep getting Direct Axis postal mail for a Mr X Du Plessis who uses my address.<br /> <br />I do not know who this person is or whether they used to live at my address or if it is just a mix-up. Please can you remove this incorrect mailer that comes to my address every month. You are wasting time, resources and paper.</p> <p> </p> <p>And please be respectful enough not to replace my name on your mailer. I do not want your unsolicited mail either.</p> <p> </p> <p>Thank you.</p>

0
Replies (5)
DirectAxis
DirectAxis's reply14 Mar 2017, 09:21
Official

"Hello, we've received your request to stop all promotions to you. Please email either the reference number in the window of the envelope or the postal address to which the promotions are being sent, to ***. Team DirectAxis

DirectAxis
DirectAxis's reply16 Mar 2017, 09:41
Official

We can confirm receipt of your email. We'll make sure that you will no longer receive promotions from us. You could possibly receive one or two more letters in the post due to our scheduling process, but if you do, that'll be the very last. If you require our services in future, please keep us in mind. Team DirectAxis

's update16 Mar 2017, 09:58
Reviewer Update

Thank you for confirming my email to stop the postal mailers. Your prompt service and follow up is much appreciated. Thank you.

DirectAxis
DirectAxis's reply16 Mar 2017, 10:46
Official

It’s always great to hear from a happy customer. Thank you for your positive feedback. We appreciate it!

DirectAxis
DirectAxis's reply19 May 2017, 10:59
Official

Hello, we’re pleased that we have been able to assist you. Please continue to communicate with us via email should you still require assistance from us, we’d be happy to assist. Team DirectAxis