1 reviews | Active since Feb 2017
<p> </p> <p>I was placed under debt review 2011 but the above account was handed over to VDMS attorneys who handled all Direct Axis –default accounts. account number ********** 3238</p> <p> </p> <p> </p> <p>I have made contributions to this account every month.</p> <p> </p> <p> </p> <p>I have requested a credit from Direct axis tel 021 ********** after a telephonic conversation(all calls recorded) that there is accredit of over R8600 payable to me. Try to get a copy of the conversation without any success.</p> <p> </p> <p> </p> <p>After this a lady by the name of Rene(team leader) told me the there is no credit balance.</p> <p> </p> <p> </p> <p>The attorneys of direct axis sent me an email on 14 August 2015 stating my balance is R 16540.37 but Direct Axis sent me a statement this week to say on the 25 August 2015 my balance was R 25780.70. Already they over charge me by (R25780.70 – R 16540.37) which is R9240.33 (see all statements attached).</p> <p> </p> <p>How can they say the attorneys balance is wrong while he act on their behalf. And the tape conversation where they said I do have a credit balance now they say it was a mistake.</p> <p> </p> <p>I am claiming the credit balance but now they want to do a recon.</p> <p> </p> <p> </p> <p> </p> <p> </p>
Hello, please accept our sincerest apologies. We've escalated your feedback to our CRM team. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
Hello, please accept our sincerest apologies. We've escalated your feedback to our CRM team. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis
Best regards,
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis
Best regards,
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