Junk service - I do not recommend

Item: DirectAxis
Rating: 1
Author: Mzolisi J

Junk service!!!!!! I’ve made a loan quotation with them Processed everything and advised them will be made “shortly” been over 24hrs no feedback - called their call centre holding for over 30min with no avail… I don’t recommend them and also a friend just shared his bad experience immediately I cancelled the debicheck am so no interested… I do not want their assistance no more they are ridiculous .. they can just answer their phones so we can cancel contracts coz I want nothing to do with them!!!!!!!!!!

Helpful (0)

Replies (2)

DirectAxis's replyOfficial

27 Mar 2023, 08:55

Hello Mzolisi ,

Thank you for reaching out to us.

Please accept our apologies for the service you received thus far.

We’ll provide you feedback via private reply shortly.

Team DirectAxis

Best regards,

DirectAxis's reply27 Mar 2023, 08:55

Official

Hello Mzolisi ,

Thank you for reaching out to us.

Please accept our apologies for the service you received thus far.

We’ll provide you feedback via private reply shortly.

Team DirectAxis

Best regards,

DirectAxis's replyOfficial

27 Mar 2023, 08:55

Hello Mzolisi,

Thanks for reaching out to us

Please accept our apologies for the inconvenience caused trying to get through to the call centre.

The application was banked the same day you app****.

Because you are banking with Absa the funds will take up to 48hours to reflect.

Team DirectAxis

Best regards,

DirectAxis's reply27 Mar 2023, 08:55

Official

Best regards,

Junk service - I do not recommend

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