ITS ********** TO JNL ACCS TO ZERO WHEN YOU OWE ME A REFUND

ACCOUNT SETTLED MARCH 2021 STILL WAITING MY REFUND. I have literally called over 20 times was tranfered from 1 *********** agent to another. Sent numerous emails no response. All i want is my money. I settled my account before receiving a settlement quote. My statement clearly reflected a Credit due to me. When i call NO ONE can assist. Everytime your consultants have a different feedback. Strangely my account was closed only in May with Jnl offset on my account reversing the amount due to ME. I JUST WANT SOMEONE TO RESOLVE THIS I WANT MY MONEY. ITS ********** TO JUST DO JNLS ON ACCOUNTS JUST TO CLEAR THE BALANCES SO YOU DONT HAVE TO PAY.