Its FNB's fault NOT Ours

So this report is a follow up report from my previous complaint about WESBANK. <br> <br> On 01 July 2015 I received a call from Fikile Shoba advising me that I was now approved for vehicle finance... she sent me an email with a list of documents required. @ weeks down the line with now feedback or acknowledgement of receiving the documents requested, I receive a voice prompt from WESBANK reminding me to supply my bank statements and proof of income and ID etc. to date NO FEEDBACK so I call Fikile only to be advised I have been declined. SO FIRST I GET APPROVED AND NOW I GET DECLINED AGAIN BUT NO ONE HAS BOTHERED TO CALL ME FROM 2 JUL TO TELL ME THIS. NOW WESBANK IS BLAMING DIRECT AXIS for not being willing to clear my name on an account THAT WAS SETTLED 3 YEARS AGO!!!! I I was given this feedback by Marietta Zaaiman who I was transferred to after speaking to Fikile. I told her how disgusting I and pathetic I think WESBANKS service is and that I'm going to report WESBANK on HELLO PETER and all she could say is that's fine. When I queries why no one had bothered to follow up with me since 02 July 2015 all she could say was I don't know. What kind of service is that!!!