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nomvuyo M
1 reviews | Active since Jan 2016
27 Jan 2016, 10:10
ITC LISTED FOR SOMETHING I DO NOT KNOW
I have a document from Trans Union that I received from my current insurer, it states that I have claimed with Direct Axis. I DO NOT HAVE A POLICY WITH DIRECT AXIS. I have called them regarding this issue and they say there is nothing under my ID/ name in their system. Tell me! How the hell did I end up listed for a R8332.00 that I apparently claimed for a motor accident whereas I HAVE NEVER BEEN INSURED WITH DIRECT AXIS. ITS ITC LISTED. MY NAME .MY DETAILS.MY CREDIT RECORD. MY INSURANCE RECORD. apparently THE FOLLOWING ARE \MY"POLICY DETAILS:<br> POLICY NUMBER: ***<br> CLAIM NUMBER: 771535<br> CLAIM STATUS DATE: 01 DEC 2015<br> <br> PLEASE FIX IT.<br> """
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DirectAxis's replyOfficial
27 Jan 2016, 10:21Hello vuvu6053,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply27 Jan 2016, 10:21
Official
Hello vuvu6053,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,