RJ
Rico J
1 reviews | Active since Apr 2021
14 Apr 2021, 12:20
ITC delisting
DirectAxis is worth no star at all...its been 3months and still they unable to remove me from the x3 credit bureaus, seems they don't even know the process of doing this. calling seems just as useless as emailing them.
logged a complaint with customer care who after 2 weeks still haven't got back to me.
pathetic service if you eventually do get hold of someone.
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
14 Apr 2021, 15:17Hello Rico, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get through to our call centre. We are here to assist in order to have your query resolved. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply14 Apr 2021, 15:17
Official
Hello Rico, Thank you for reaching out to us. Please accept our humble apologies for any inconvenience caused in the process of trying to get through to our call centre. We are here to assist in order to have your query resolved. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
RJ
Rico J's updateReviewer Update
15 Apr 2021, 16:40Yet I'm still waiting, the credit bureau sent a mail asking sumone from Direct Axis needs to respond as they dont assist\deal directly with the client, but no response at all !!!!
Sharol Dixon, Siphokazi Pukwana and *** was included in all the communications.
come on guys how difficult is this?
Sharol Dixon, Siphokazi Pukwana and *** was included in all the communications.
come on guys how difficult is this?
RJ
Rico J's update15 Apr 2021, 16:40
Reviewer Update
Yet I'm still waiting, the credit bureau sent a mail asking sumone from Direct Axis needs to respond as they dont assist\deal directly with the client, but no response at all !!!!
Sharol Dixon, Siphokazi Pukwana and *** was included in all the communications.
come on guys how difficult is this?
Sharol Dixon, Siphokazi Pukwana and *** was included in all the communications.
come on guys how difficult is this?
RJ
Rico J's updateReviewer Update
19 Apr 2021, 15:07yet to hear anything from this *********** DirectAxis, don not use them !!!!!!!!!!!!!!!!
RJ
Rico J's update19 Apr 2021, 15:07
Reviewer Update
yet to hear anything from this *********** DirectAxis, don not use them !!!!!!!!!!!!!!!!