GF
Graeme F

1 reviews | Active since Sept 2016

19 Oct 2016, 13:48

Interest Sharks....

<p>Be very wary of DirectAxis - they administered a personal loan I took out with sanlam in 2014. On requesting an early settlement figure yesterday I was shocked to find out that there was no reduction in the "Contract Amount" for early settlement. In other words, if I settle the loan now or carry on with my monthly installements for the next 5 months, I will still end up paying the same amount so there is no benefit in settling early - absolute ****************.... </p>

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Replies (2)
DirectAxis
DirectAxis's reply19 Oct 2016, 14:05
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.

Best regards,

DirectAxis
DirectAxis's reply19 Oct 2016, 15:10
Official

Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.

Best regards,