SW
STELLA W
1 reviews | Active since Jul 2009
14 May 2015, 16:48
interest and fees killing us
We took out a loan 18 months ago,but with all the fees and interest we'll be paying close to R83 000 when I multiply the monthly installment(R1727.67)by 30 months(installments left on loan)Monthly fees and interest +- R936-41 so we pay only R791-25 per month off the debt.<br> Actual loan amount R45274-24 so if I work it out you charge us interest and fees of R37653-92 ???? actual term of loan 48 months.<br> <br> Is this legal???? And we have debit order for installment and you tell us it's in arrears are you MAD???<br>
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DirectAxis's replyOfficial
14 May 2015, 17:02Hello bothma76,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply14 May 2015, 17:02
Official
Hello bothma76,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team