Insurance on DirectAxis loan

Item: DirectAxis
Rating: 1
Author: Alice P

Tried to speak to them today about the life insurance on my loan. I was transferred twice to the insurance department who say they cannot help me, they only sell insurance and transferred twice back to customer care. The second time nobody answered.

Can somebody please help me.

Helpful (0)

Replies (2)

DirectAxis's replyOfficial

01 Mar 2019, 08:49

Hello, please accept our sincerest apologies. We're looking into it and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis's reply01 Mar 2019, 08:49

Official

Hello, please accept our sincerest apologies. We're looking into it and will be in touch with you as soon as we've gathered more information. Team DirectAxis

Best regards,

DirectAxis's replyOfficial

04 Mar 2019, 12:43

We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.

Best regards,

DirectAxis's reply04 Mar 2019, 12:43

Official

We're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know.

Best regards,