OM
Odwa M
1 reviews | Active since Jul 2015
11 Feb 2016, 13:38
Initiation Refund
I have requested for the initiation fee to be deposited back to my account because I was no longer interested on their loan.<br> <br> Its almost a month and I have not yet received the refund for the R625.00 and not even one of their consultant call me and update on the status.<br> <br> their service is so bad and I would not even recommend a friend, family, relatives no colleagues. I am disappointing with their service.
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DirectAxis's replyOfficial
11 Feb 2016, 13:40Hello Odwamhlebi,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply11 Feb 2016, 13:40
Official
Hello Odwamhlebi,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,