1 reviews | Active since Apr 2015
Info not yet updated with credit bureau
February 6th 2015 I settled my account with the above mentioned company (R2000), got the settlement letter aswell. I was then told on March 7th 2015 my details would be sent to the credit bureau to have it updated (remove any arrears etc) and have it as a settled status.<br> <br> We are now in April and this information is not updated!<br> Not sure what is going on. I have a number of emails with no response. Seems that people are not really bothered with the reputation of the company after their business is done with a client.<br> <br> I want feedback on this. You are playing with my credit reputation and good standing..... not very safe for you as a company to do so.<br> <br> Again. I want comprehensive feedback!!! Not a lazy response.<br> <br>
Thank you for bringing this to our attention. We have escalated this internally and are currently investigating.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and are currently investigating.
Kind regards
Direct Axis Customer Relationship Management Team
