GD
Gugulethu D
1 reviews | Active since Mar 2019
20 Mar 2019, 16:51
Inflexible consultants
I have never met such an inflexible consultants. I called to change my debit order date. I was told - I cannot because of the date I gave initially when I took out the loan!!!!!!!!!!1
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Replies (2)
DirectAxis's replyOfficial
22 Mar 2019, 10:06Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply22 Mar 2019, 10:06
Official
Hello, please accept our sincerest apologies. We're looking into it and will keep you in the loop until everything has been cleared up. So, expect a call or an email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
25 Mar 2019, 14:50We are able to confirm our Customer Care team has been in contact with you. Please also refer to your contract regarding debit order date changes. If you are still unsure and require further assistance please let us know.
Best regards,
DirectAxis's reply25 Mar 2019, 14:50
Official
We are able to confirm our Customer Care team has been in contact with you. Please also refer to your contract regarding debit order date changes. If you are still unsure and require further assistance please let us know.
Best regards,