SN
SYLVIA N
1 reviews | Active since Apr 2011
07 May 2015, 22:47
incorrect pricing
I app**** for a loan I was given an amount lower than what I app**** for, their dispute department settled the matter and reinstated a new contract, now I want to settle the loan they are giving me the incorrect settlement amount, I am now taking the matter up with ombudsman
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DirectAxis's replyOfficial
08 May 2015, 07:22Hello theonki,
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply08 May 2015, 07:22
Official
Hello theonki,
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,