PN
Pfuluwani N
1 reviews | Active since Mar 2012
09 Sept 2015, 18:01
Incorrect listing
I called the direct axis to inform them that they must change my debit order date from 20th to 31st as I have resigned from my current job and will only be paid on the last day. They against my will tried to debit the account on the 20th and we're not successful. They listed me on Transunion as in arreas. I was sent from pillar to post on the matter and I want it resolved immediately.
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DirectAxis's replyOfficial
09 Sept 2015, 18:04Hello Pfulu2000,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply09 Sept 2015, 18:04
Official
Hello Pfulu2000,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Best regards,