Item: DirectAxis
Rating: 1
Author: Linda E

DirectAxis's replyOfficial

27 Feb 2018, 16:14

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis

Best regards,

DirectAxis's reply27 Feb 2018, 16:14

Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. Alternatively please do call us on *** or if you’d prefer email us at ***. Team DirectAxis

Best regards,

LE

Linda E's updateReviewer Update

27 Feb 2018, 16:27

I was told that the query would be investigated last week Friday, now i'm told again that the matter will be investigated....I will not dare contact ********** ever again....you hold on for longer than 20mins just to speak to a manager......

LE

Linda E's update27 Feb 2018, 16:27

Reviewer Update

I was told that the query would be investigated last week Friday, now i'm told again that the matter will be investigated....I will not dare contact ********** ever again....you hold on for longer than 20mins just to speak to a manager......

DirectAxis's replyOfficial

05 Mar 2018, 10:56

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis

Best regards,

DirectAxis's reply05 Mar 2018, 10:56

Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis

Best regards,

Incorrect billing