CL
Charlene L
1 reviews | Active since Sept 2017
10 Oct 2019, 09:10
Incorrect amounts allocated to my account, Credits allocated as Debts
Credits being allocated as debt and incorrect payment amounts being allocated to my account. Be careful of Direct Axis and MBD attorney's. When you ask about this then you get ignored. Direct Axis, I have to say well done, it has been 2 month's for you people to contact me regarding this problem. I have now decided to stop paying you guys until you sort out my problem and give me my money instead of taking it the whole time
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Replies (3)
DirectAxis's replyOfficial
10 Oct 2019, 09:42Hello, thank you for letting us know. We've escalated your feedback and it is being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
DirectAxis's reply10 Oct 2019, 09:42
Official
Hello, thank you for letting us know. We've escalated your feedback and it is being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you. Team DirectAxis
CL
Charlene L's updateReviewer Update
10 Oct 2019, 14:50What ever, I heard this 2 months ago too
CL
Charlene L's update10 Oct 2019, 14:50
Reviewer Update
What ever, I heard this 2 months ago too
DirectAxis's replyOfficial
11 Oct 2019, 12:23Hello, we're able to confirm that you've received correspondence from MBD.
DirectAxis's reply11 Oct 2019, 12:23
Official
Hello, we're able to confirm that you've received correspondence from MBD.