1 reviews | Active since Dec 2012
<p>App**** for a loan over three weeks ago and was immediately told it was approved but have been getting the run arround ever since then. Asked for documents and i submitted but everyday i get a call from different agent with different stories. Its never the same story and never the same messages. Why approve the loan if you going to give hassles for over three weekd?? The service in the past weeks has been horrible and inconsistent, why offer something when you unsure if you want to give or why not have set rules instead of different agents and sms coming everyday with differrnt messages, can you get your story straight already! </p>
Hi
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
We will keep you updated until you have been assisted and the matter resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch soonest.
We will keep you updated until you have been assisted and the matter resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that the matter is resolved.
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Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that the matter is resolved.
Please share your feedback on Hello Peter so that we can continue to improve our customer service experience.
Please feel free to connect with us on Facebook and Twitter should you require any sort of assistance in the future.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
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