1 reviews | Active since Apr 2014

03 Feb 2023, 07:21

*********** and pathetic customer service

Pathetic service by agents will bring this company name into even more disrepute. Dropping calls, passing the buck, terrible phone lines, and no enthusiasm by their staff to assist a customer. Since almost a week trying to get stuff processed, though, it feels akin to one is swimming to drown in this sea of incompetence. Terrible service !

0
Replies (1)
DirectAxis
DirectAxis's reply03 Feb 2023, 08:30
Official
Hello Avin, 

Thanks for reaching out to us. 

Please accept our apologies for the service you received thus far. 

We have escalated the matter to our Customer Care Team who will be in contact with you.

Team DirectAxis