Incompetant Staff and Bad Service

<p>I made a payment arrangement with Direct Axis - Wesbank about 2 years ago due to unemployment and I have been paying more than double of what the arrangement was for over a year now and they still keep phoning me and harrassing me and tell me that their is no record on their system to show the arrangement.</p> <p>Please get someone who knows what they are doing to sort this out.</p>