1 reviews | Active since Jun 2016
Inappropriate Calling Times
<p>Received a call from a Direct Axis Agent at 21H00 pm. Was shocked & appalled by the fact that you get a call so late. Phoned the Call Centre the next day only to get another agent tell me that they work till 23H00 pm at night & should they be unsuccessful in reaching you during the day they will call you till late until they reached you. The apology I received on the other end was at no time sincere. Direct Axis needs to reevaluate their policies & procedures when they are unable to reach a client. Contact times as well. Bad bad bad CUSTOMER SERVICE....</p>
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