SW
STELLA W

1 reviews | Active since Jul 2009

14 Nov 2016, 06:07

In arrears, but it's a set monthly debit order

<p>Please tell me,how is it possible that, according to you that account is in arrears, every month,you deduct the contract repayment amount??</p> <p>Sorry, not my problem, you not gonna **** me out of more money,that's due.</p>

0
Replies (2)
DirectAxis
DirectAxis's reply14 Nov 2016, 06:52
Official

Hi. Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply18 Nov 2016, 09:18
Official

Hello, we're pleased that our Customer Relationship Team has been in touch with you and that everything has been cleared up. If you still have any questions or you need further assistance, please let us know.