CS
Christiaan S
1 reviews | Active since Jun 2010
04 May 2015, 09:50
Impossible to Update Bankind Details!
I have now tried 7 times via different channels (call centre, email, call me back service) to update my debit order details at Direct Axis. But after logging into my banking, I discovered that the debit order is still not changed. The call centre just does not answer the phones. Or when they do, they \transfer"your call"
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DirectAxis's replyOfficial
04 May 2015, 10:11Hello fcs4696,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist your further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist your further.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply04 May 2015, 10:11
Official
Hello fcs4696,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist your further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist your further.
Kind regards
Direct Axis Customer Relationship Management Team