****** Imbeciles

<p>Today I gave direct axis a call to talk about settling my loan with them. First thing i was transferred all around because people dont know their hands from their feet. Terrible, terrible service. Then of course they cant explain how they got to the settlement amount which is obviously wrong and makes no sense.</p> <p> </p> <p>Just as i thought that it could not get any worse im introduced to a consultant who they cleared sc****d from the bottom of the barrel im talking about Vuyolwethu Mtana here. Im talking a barrel that clearly was sitting in some dingy ba*****t located in the darkest corner of the kingdom of idiots. To say this guy was a total imbecile would be an understatement. He does not know his job, he is grossly disrespectful, if i could i would write him up for misconduct. He clearly has no understanding of client service and is an embarassment to the profession. If he is the best that DirectAxis can employ then they as a company are in absolute trouble. His incompetence is knows no bounds!!!</p> <p>I am hugely disappointed in DirectAxis and all i wanted to do is settle my account with them a simple process of tell me how much i owe so I can pay (Not rocket science) and it was messed up!!! </p>