BR
Beverley R

1 reviews | Active since Apr 2014

21 Oct 2020, 17:18

IM NOT AMUSED WITH DIRECTAXIS

Wesbank Sms me on a regular basis re obtaining a personal loan. I now have a need so I called them. I was initially enquiring about X loan = Y repayments, but was told that I would have to apply in order to obtain the information, so I did. I was told I had 5 days to think about it and I advised them to contact me on Friday afternoon, the 5th day. They contacted me a day prior hounding me for bank statements, to which I reminded them I had 5 days in which to decide. Anyway on the 5th day I emailed them 3 months Bank Statements. Well after their hounding we now have silence. No "you have been successful", no "you do not qualify"no news whatsoever, eventhough I comp**** with their requests. I am not amused

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Replies (1)
DirectAxis
DirectAxis's reply22 Oct 2020, 08:43
Official
Hello Beverley, Thanks for reaching out to us.  We apologise for the delay in dealing with your query. We have received your documents and will arrange for one of our consultants to contact you to finalise your loan agreement as soon as possible. Please be on the lookout for our calls, emails or SMS’s Team DirectAxis

Best regards,