TM
Thabile M
1 reviews | Active since May 2022
18 Jan 2024, 08:30
I wouldn't recommend direct axis to anyone.
I've been calling sanlan direct Axis for a settlement amout for months now, their numbers take you to a answering machine where you give you details, the after entering you ID number the line cuts off. I've sent multiple emails and no response. How hard can it be to just give the settlement amount, why can't I get that one their app is their agents are not answering phone. 😤
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
18 Jan 2024, 08:44Good Day Ms Thabile M Matima Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
DirectAxis's reply18 Jan 2024, 08:44
Official
Good Day Ms Thabile M Matima Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
DirectAxis's replyOfficial
18 Jan 2024, 08:47Good Day Ms Thabile M Matima
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
DirectAxis's reply18 Jan 2024, 08:47
Official
Good Day Ms Thabile M Matima
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,