kM
kwena M
1 reviews | Active since May 2015
19 Oct 2020, 14:34
i want my money back
I had no one call me to explain why my money was deducted even after i have settled the loan with this company and i still dont have my money back into my account. i worked very hard for that money. maybe to you its just change, but for a single mother, it is too much. i could swear, but thats not me. i just want my money back
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DirectAxis's replyOfficial
19 Oct 2020, 15:26Hello Kwena,
Thanks for reaching out to us.
We apologise for any inconvenience caused and we understand your frustration. We care about our customers and will ensure the matter is highly prioritised.
We have escalated your query to our support team. A consultant will be in touch with you.
Please be on the lookout for our emails, calls or SMS’s.
Team DirectAxis
DirectAxis's reply19 Oct 2020, 15:26
Official
Hello Kwena,
Thanks for reaching out to us.
We apologise for any inconvenience caused and we understand your frustration. We care about our customers and will ensure the matter is highly prioritised.
We have escalated your query to our support team. A consultant will be in touch with you.
Please be on the lookout for our emails, calls or SMS’s.
Team DirectAxis