CP
Claude P
1 reviews | Active since Jan 2020
17 Mar 2023, 16:47
I paid this account in full on 2020 now it has accumulated more money from then till now now it is sitting on R702 .
I paid this account in full on 2020 now it has accumulated more money from then till now now it is sitting on R702 . I cant get thru on there phones to fix the problem
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Replies (1)
DirectAxis's replyOfficial
17 Mar 2023, 17:02Hello Claude,
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your account closed.
We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your account closed.
We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
DirectAxis's reply17 Mar 2023, 17:02
Official
Hello Claude,
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your account closed.
We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
We apologise for the inconvenience caused in the process of getting your account closed.
We understand your frustration and are here to assist.
We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis