MB
Mary-zett Burger
1 reviews | Active since Mar 2021
05 Jul 2021, 07:28
I just want to know ...
I just want to know how far my personal loans is that I apply for but every time they tell me they did not received the documents but my son send it to them the 29 June 2021 and he did and ok for it they received it but this morning I phone them and they tell me they did not received the mail so my son send it again and he get a ok for it know I my trying to phone them but not any consultant pick their phones to answer me and phone phone almost five times.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
05 Jul 2021, 11:02Hello Mary-zett, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We are sorry you’ve had to spend so much time on this. We are pleased to confirm that your application has been banked, the funds are being paid out today and should reflect in your bank account within 48 hours. Team DirectAxis
DirectAxis's reply05 Jul 2021, 11:02
Official
Hello Mary-zett, Thank you for reaching out to us. We want to apologise for the experience you’ve had. It’s not our usual standard and we understand how frustrating this delay must be. We are sorry you’ve had to spend so much time on this. We are pleased to confirm that your application has been banked, the funds are being paid out today and should reflect in your bank account within 48 hours. Team DirectAxis