I am unhappy. Why debit me extra when my loan is over?
I used to love DireacAxis despite all the complaints until today. For the remainder of my loan I have been asking them for my account statement to avoid extra debit orders. I wonder what would have happened if they did not send me the latest statement showing R387.27. This morning I woke up to a R1718.74. Guys I finished off the loan. No need to try and suck me more. Your interests are crazy high and I paid up regardless but now you saw the need to debit me extra despite all the statements you have been sending me. I need to pay other things and now my money has gone to pay off a debit order that is finished.
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Replies (1)DirectAxis's replyOfficial
25 Mar 2025, 09:38 Good day MR ISHMAEL NELUSHI
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
DirectAxis's reply25 Mar 2025, 09:38
Official
Good day MR ISHMAEL NELUSHI
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
