How hard can it be ?

I app**** for a loan in March. I was contacted by the call center and was told I qualify for the amount , but in order to get my detailed interest rate and repayments I have to accept the contract . When I received the contract I read it . I contacted the call center to verify what documents they need and was told another person will contact me with the relevant information . I was then contacted days later and told that if I dont take the loan before the end of March I'll have to phone back and only a manager will be the only person to reinstate the loan the following moth (April) . I again requested a call back in April , only to be contacted by an agent while I was driving. I requested the agent to call me back 10 min later . I was only called back the next day by an arrogant agent that told me that I have to verify all my details ,yet they have all details on their system. <br> I really are at wits end and have yet to have somebody contact me that can help me. <br> PLEASE HELP !!!