Hourrible Service Direct Axes

I so ****ed off with the service i got from this company i app**** for a relief plan due to COVID19 due to loss of income they have only gave me 1 month for that relieve i re-app**** for another months sent them documents but they always call me to resend which i already did then i recieve a Call from this guy telling me he have stopl2my debit orded for the past three months whi h has placed me in more arreas and more debts i dont know who told them to stop that debit order because i was applaying for a relief plan i want this sorted now i wont pay those arreas that person who stop the debit orded will see what to do.