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sifiso X
1 reviews | Active since Jun 2019
04 Jul 2023, 18:04
Horror of Direct Axis
The poor service at Direct Axis is mind boggling….from slow assessors to what appears to be racial profiling of people which was not disputed when I asked about it. It’s ridiculous. The entire two days of a loan application has yielded absolutely nothing accept indiscriminate requests of documents in duplicates and selfies after every call. It’s a ********** experience honestly.
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Replies (1)DirectAxis's replyOfficial
05 Jul 2023, 09:46Hello Sifiso,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Sales Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Sales Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
DirectAxis's reply05 Jul 2023, 09:46
Official
Hello Sifiso,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Sales Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we are here to assist.
We have escalated the matter to our Sales Support Team and will reach out to you as soon as we’ve gathered more information.
Team DirectAxis
