HORRIFIC SERVICE,IRRELEVANT REQUESTS! DISGUSTED

i HAVE BEEN TRYING FOR OVER A WEEK NOW TO TRY AND CHANGE THE DEBIT ORDER DETAILS ON MY ACCOUNT!!!!! BUT APPARENTLY MY MARITAL STATUS IS MORE IMPORTANT THAN GETTING THE INSTALLMENTS OF MY ACCOUNT!!<br> <br> I am being refused to have my banking details changed because the bank account is a joint account inwhich myself and my partner have full signing rights to.<br> <br> My Martial status has no relevance to my banking details , a stamped letter from First National Bank has been provided now for the 4th time to Direct Axis with the new account details, this is more than sufficient as proof that the bank account is a joint account in which myself and Andrew Avis have full signing rights to.<br> <br> I have said that they are able to contact the bank and Andrew Avis to confirm the details,it has been back and forth with the situation being made about my Marital status which is completely unacceptable, Whether I am married or not should have no effect of the validity of the Banking details given.<br> <br> I am completely annoyed at this and I will take this further as I have numerous emails stating that this has been requested with no success , I will not be held liable for this account if the details are not changed.