Horrible Service at it`s VERY best.....

<p>After 3 months of trying to resolve my query with Direct Axis, i am yet to find a proper explanation to my questions:</p> <p>1.(How does a customer who made a payment arrangement and honoured that arrangement, gets handed over to attorney`s)</p> <p>2.(Why wasn`t i notified by the MBA agent who called me that i shouldnt make any arrangements due to the fact that i was going to be handed over)</p> <p>3.(What happened to the R500.00 i paid to MBA when my account amount was R2800.00)</p> <p> </p> <p>I have lost all hopes of ever finding a permanent solution to this matter, Because the last MBDCS agent i spoke to promised me a detailed statement explaining why i must pay R4800.00 instead of the R2800.00 i paid......It`s been 2 weeks and nothing was sent to my email.</p> <p> </p> <p>I regret ever taking up a loan with Direct Axis and i won`t rest till the whole of S.A knows that your service is DOGDY not transperent, Direct Axis shows no respect for it`s clients infact there are worst than the loan sharks that ***** from the financially struggling citizens of this country!!!</p> <p> </p> <p>I will not rest until this matter is correctly handled, My next stop is taking the this matter to ombudsman.</p>