TR
Theo R

1 reviews | Active since Nov 2017

15 Aug 2020, 13:00

Horrible ethics

I dont event know where to start with this company who offers pensioners loans, I work in one of the biggest financial institutes and its literally unheard of offer people over the age of 60 huge punts of money. You people operate like leaches, disgusting to say the least I constantly get notifications from your firm and there is no way in the world I'd ever take money from your company. What also concerns me is that sanlam who I hold business with is affiliated with you people.

The concern is explain to me my dad retired so what if he can't pay??? I

Then obviously he will be handed over, but I you guys will be are disgusting I deleted and constantly tear up every single letter I delete every single message and email.

Now guess what.... Who should pay the remaining balance a pensioner horrible

0
Replies (3)
DirectAxis
DirectAxis's reply17 Aug 2020, 16:16
Official
Hello Theo,  We have received your review.  Apologies for the unpleasant experience.  We have escalated your feedback to our Customer Relationship Management team and a consultant will be in touch with you.  Team DirectAxis 

Best regards,

TR
Theo R's update24 Aug 2020, 16:05
Reviewer Update
It's has been over 2 weeks not one person has called me back why may I ask that is that so meanwhlme your monies is being taken from a pensioner. I have been in the financial business for over 10 years and I have never heard of this type of ethics.
DirectAxis
DirectAxis's reply25 Aug 2020, 14:59
Official
Hello Theo, we will follow up internally with the team and request them to make contact with you. 

Best regards,