SS
Simangaliso S
1 reviews | Active since Oct 2015
11 Mar 2019, 13:20
horrible
I'm Still waiting for my refund, 11 days later, after it was supposedly deposited in my account. still not showing in my bank. This is probably the worst company there has be in the world. My Advice to All South Africans, Do not Attempt or Take a loan from direct Axis, You will so many regrets at the end.
Helpful (0)
Replies (4)0
Replies (4)
DirectAxis's replyOfficial
11 Mar 2019, 14:02Hello, apologies, this isn't the experience we aim to provide. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply11 Mar 2019, 14:02
Official
Hello, apologies, this isn't the experience we aim to provide. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
11 Mar 2019, 15:50We have checked with our Banking Team and they confirmed that the refund was already paid and should be reflecting in your bank account by now. Please check with your bank and let us know if you require any further assistance.
Best regards,
DirectAxis's reply11 Mar 2019, 15:50
Official
We have checked with our Banking Team and they confirmed that the refund was already paid and should be reflecting in your bank account by now. Please check with your bank and let us know if you require any further assistance.
Best regards,
SS
Simangaliso S's updateReviewer Update
11 Mar 2019, 16:00I have already checked with my bank, They said the sender my investigate. I also the did the online trace on FNB and There's no trace. This the message from ABSA.:
"Hi Simanga, thank you for reaching out to and we apologise for any inconvenience this may have caused. Please note that the sender will need to take this up with the bank for assistance with tracing missing payments."
SS
Simangaliso S's update11 Mar 2019, 16:00
Reviewer Update
I have already checked with my bank, They said the sender my investigate. I also the did the online trace on FNB and There's no trace. This the message from ABSA.:
"Hi Simanga, thank you for reaching out to and we apologise for any inconvenience this may have caused. Please note that the sender will need to take this up with the bank for assistance with tracing missing payments."
DirectAxis's replyOfficial
13 Mar 2019, 11:13Hello, we’re pleased that everything has been cleared up and the matter has been resolved.
Best regards,
DirectAxis's reply13 Mar 2019, 11:13
Official
Hello, we’re pleased that everything has been cleared up and the matter has been resolved.
Best regards,