HONORING YOUR CREDIT AGREEMENT, RESULTS IN BEING IN ARREARS.

Once again the same incapable, bad administration company that is clearly so bad that a client's money get lost within this company. I made payments, using the same details every month, details that one of their company agents sent me on 1 March 2022. Out of the blue I'm in arrears, although I'm sending proof of payment to this bad company. What their motives are, is unclear to me. What are they not telling the client, why are they charging interest on arrears payments, while making payments as per agreement. I even went so far in asking new details on 1 May 2022,but nothing came back. This happened after this company deducted 2 payments, without authorization from me. Therefore I had to block them from requesting money from my account. Now suddenly they don't receive money from me, while I have all the proof in the world, with all the details, into where I made payments into. This is crystal clear that Direct axis should not be trusted.