BN
Brenda N

1 reviews | Active since Jan 2015

06 Jul 2015, 11:00

HOLDING FOR ONE HOUR

I need a settlement amount on my loan. I requested it online. No response. I phoned now and i have been holding for an hour!!! ONE HOUR TO ANSWER?????

0
Replies (1)
DirectAxis
DirectAxis's reply06 Jul 2015, 11:01
Official
Hello BrendaNesh,

Thanks for bringing this to our attention. We have escalated the matter to a consultant who will be in touch shortly.

Kind regards,
Direct Axis Customer Relationship Management Team

Best regards,