MR
Monita R
1 reviews | Active since Jul 2012
10 Mar 2015, 22:31
Hold for over 10 mims without answer, no call back
I am a Direct Axis client. I have phoned Direct Axis 4 times, each time holding the line for over 10 minutes with no answer. I completed the online call me back twice. No call back. I find this level of customer service terrible.
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DirectAxis's replyOfficial
10 Mar 2015, 22:47Hello monitaleriche,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
DirectAxis's reply10 Mar 2015, 22:47
Official
Hello monitaleriche,
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you further.
Kind regards
Direct Axis Customer Relationship Management Team