LS
Lorraine S

1 reviews | Active since Mar 2009

22 Feb 2016, 20:30

Helpful getting yr business, then all service dies

Now I can see why there are so many complaints here. Wish I had seen that before I did business with them.<br> I have been trying since mid December to get a statement and a final settlement figure on account, All I get is Auto Response [] {497054}??.<br> <br> I would just like a statement and a settlement figure as soon as possible please. Not a difficult request.

0
Replies (1)
DirectAxis
DirectAxis's reply22 Feb 2016, 20:37
Official
Hello lasninet,

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you and resolve the matter.

Kind regards,
Direct Axis Customer Relationship Management Team