LS
Lorraine S
1 reviews | Active since Mar 2009
22 Feb 2016, 20:30
Helpful getting yr business, then all service dies
Now I can see why there are so many complaints here. Wish I had seen that before I did business with them.<br> I have been trying since mid December to get a statement and a final settlement figure on account, All I get is Auto Response [] {497054}??.<br> <br> I would just like a statement and a settlement figure as soon as possible please. Not a difficult request.
Helpful (0)
Replies (1)0
Replies (1)DirectAxis's replyOfficial
22 Feb 2016, 20:37Hello lasninet,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you and resolve the matter.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you and resolve the matter.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply22 Feb 2016, 20:37
Official
Hello lasninet,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you and resolve the matter.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you and resolve the matter.
Kind regards,
Direct Axis Customer Relationship Management Team
