MC
Melanie C
1 reviews | Active since Jan 2020
17 Feb 2021, 13:27
Hello??
Cannot get a response for a request for a statement, not via phone or email.
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
17 Feb 2021, 14:38Hello Melanie, Thanks for reaching out to us. Please accept our humble apologies for the poor service you have received from us. We have arranged with our Recoveries Team to urgently provide you with statement. We will let you know as soon as the statement is emailed to you. Team DirectAxis
Best regards,
DirectAxis's reply17 Feb 2021, 14:38
Official
Hello Melanie, Thanks for reaching out to us. Please accept our humble apologies for the poor service you have received from us. We have arranged with our Recoveries Team to urgently provide you with statement. We will let you know as soon as the statement is emailed to you. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
17 Feb 2021, 15:10Hello Melanie, We have emailed you the statement to your email address, please know that statements can take a few hours to reflect due to system processes. Please let us know when you receive it. Team DirectAxis
Best regards,
DirectAxis's reply17 Feb 2021, 15:10
Official
Hello Melanie, We have emailed you the statement to your email address, please know that statements can take a few hours to reflect due to system processes. Please let us know when you receive it. Team DirectAxis
Best regards,
MC
Melanie C's updateReviewer Update
17 Feb 2021, 15:12I have received a statement, but need clarification on exactly what it is for please
MC
Melanie C's update17 Feb 2021, 15:12
Reviewer Update
I have received a statement, but need clarification on exactly what it is for please